Privacy Policy

ASSETBASE TECHNOLOGIES LTD recognizes the importance of privacy, data protection, and information security in the delivery of digital and technology-related services. This Privacy Policy explains how information may be collected, used, stored, shared, and protected.

1. Information We Collect

We may collect:

  • Name

  • Email address

  • Telephone number

  • Billing and delivery address

  • Company or business information

  • Transaction data and payment records

  • Technical data, device identifiers, IP address, logs, browser information, and usage analytics

  • Support tickets, complaint records, and communications

  • Account credentials or access information where required for authorized service delivery

  • Cookies and similar technologies

2. How We Use Information

We may use personal information and related data to:

  • Process orders and payments

  • Deliver software, web, networking, installation, marketing, and ICT services

  • Process VTU, cable television, and utility-related requests

  • Manage support, complaints, reversals, and service issues

  • Improve website performance, security, and user experience

  • Prevent fraud, abuse, failed transactions, and unauthorized access

  • Communicate operational notices, invoices, updates, and support responses

  • Comply with legal, contractual, regulatory, audit, and recordkeeping obligations

3. Technical and Usage Data

Because ASSETBASE TECHNOLOGIES LTD may operate digital systems and transaction platforms, we may collect technical diagnostics, logs, and usage information necessary for transaction validation, fraud monitoring, troubleshooting, security management, and service improvement.

4. Sharing of Information

ASSETBASE TECHNOLOGIES LTD does not sell personal data. Information may be shared where necessary with:

  • Payment processors

  • Telecom or utility partners

  • Cloud, hosting, or infrastructure providers

  • Software vendors and integration partners

  • Delivery or installation partners

  • Professional advisers

  • Auditors, regulators, law enforcement, or competent authorities where required by law

5. Data Retention

Information is retained only for as long as reasonably necessary for transaction management, service delivery, support, audit, legal compliance, fraud prevention, dispute resolution, and legitimate business records.

6. Cookies and Similar Technologies

The website may use cookies, analytics tools, session identifiers, and related technologies to support website functionality, remember user preferences, assess performance, and understand usage trends. Users may manage cookie settings through their browsers, though some functions may be affected if cookies are disabled.

7. Security

ASSETBASE TECHNOLOGIES LTD takes reasonable technical, organizational, and administrative measures to protect personal data and transaction-related information. However, no website, network, or digital system can be guaranteed to be completely secure.

8. International Processing

Where infrastructure, vendors, payment systems, or software tools are hosted or managed across borders, data may be processed outside the user’s jurisdiction. Appropriate safeguards may be used where applicable.

9. User Rights

Subject to applicable law, users may have rights to request access to their personal data, correction of inaccurate data, deletion in appropriate circumstances, restriction of processing, objection to certain uses, or withdrawal of consent where consent applies. Requests may be made through the contact details on the website.

10. Third Party Services

The website or services may rely on third-party systems, payment channels, cloud vendors, utility platforms, or telecom integrations. ASSETBASE TECHNOLOGIES LTD is not responsible for the independent privacy practices of third-party services not controlled by the company.

11. Policy Updates

This Privacy Policy may be revised from time to time. The revised version becomes effective when posted on the website.